Question 1

What is EarnItGrid?

Accepted Answer

EarnItGrid is a habit tracker designed for people who want to track honestly and earn rewards guilt-free. Instead of rewarding you for tapping buttons, it rewards you for genuine effort — and turns your failures into useful data.

Question 2

Is EarnItGrid free?

Accepted Answer

Yes! EarnItGrid is free to start with full access to core features including the habit grid, failure tagging, and gold star system. No credit card required.

Question 3

How do I sign up?

Accepted Answer

Visit app.earnitgrid.com and create an account with your email. You can start tracking habits immediately — the whole process takes less than 2 minutes.

Question 4

What devices does EarnItGrid work on?

Accepted Answer

EarnItGrid works on any device with a web browser — desktop, tablet, or phone. On iOS, you can install it as a PWA (Progressive Web App) for a native app experience. An Android app is coming soon.

Question 5

What makes EarnItGrid different from other habit trackers?

Accepted Answer

Most habit trackers optimise for streaks and make it easy to fudge your data. EarnItGrid optimises for honesty — it gives you clear yes/no tracking, failure tagging to understand why you miss habits, and a gold star reward system that only rewards genuine effort.

Question 6

What are gold stars?

Accepted Answer

Gold stars are earned when you complete all your habits for a day honestly. They're not participation trophies — they represent real, verified effort. You can save them up and exchange them for rewards you've set for yourself.

Question 7

What is failure tagging?

Accepted Answer

When you miss a habit, EarnItGrid lets you tag why — things like 'skipped breakfast', 'bad sleep', or 'too busy'. Over time, these tags reveal patterns that help you fix root causes instead of just feeling bad about missing a day.

Question 8

Can I customise my habits?

Accepted Answer

Absolutely. You can create as many habits as you want, name them whatever makes sense to you, and adjust them as your goals change. The grid is fully flexible.

Question 9

Is my data private?

Accepted Answer

Yes. Your habit data is private and encrypted. We never sell your data to third parties, and we never will. You can read our full privacy policy for details.

Question 10

Can other people see my habits?

Accepted Answer

No. Your habit grid is completely private. There are no social features, leaderboards, or public profiles. EarnItGrid is a personal tool for honest self-tracking.

Question 11

Can I delete my data?

Accepted Answer

Yes. You can delete your account and all associated data at any time from your account settings. We comply with GDPR and data protection regulations.

Question 12

Do you offer refunds?

Accepted Answer

Yes. If you're not satisfied with a paid plan, contact us within 14 days for a full refund. See our refund policy for full details.

Question 13

Can I change my plan later?

Accepted Answer

Yes. You can upgrade, downgrade, or cancel your plan at any time from your account settings. Changes take effect at the start of your next billing cycle.

Question 14

How do I contact support?

Accepted Answer

You can reach us through the help centre or email us directly. We aim to respond to all enquiries within 24 hours.

Question 15

Does EarnItGrid work offline?

Accepted Answer

Yes. As a PWA, EarnItGrid can work offline. Your data syncs automatically when you reconnect to the internet.

Question 16

What browsers are supported?

Accepted Answer

EarnItGrid works on all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience on iOS, we recommend using Safari.

Question 17

Is there an API?

Accepted Answer

Not currently, but it's something we're considering for the future. If you have a specific integration need, get in touch through the help centre.

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